Description We are in need of a Sr. Administrative Assistant for our team within the Local Government industry. The role is based in New Carrollton, Maryland, and offers a contract to permanent employment opportunity. As a Sr. Administrative Assistant, you will be central to the daily operations of our office, handling a range of tasks from processing customer applications to resolving inquiries and maintaining customer records.
Responsibilities:
Serve as the initial point of contact for inquiries and issues, utilizing strong communication skills.
Efficiently manage and maintain calendars, ensuring all appointments and meetings are up-to-date.
Handle the processing of customer credit applications, ensuring accuracy and efficiency.
Maintain detailed and accurate records of customer credit.
Provide high-level support to multiple team members, ensuring efficient operations.
Coordinate travel arrangements as necessary for team members.
Answer inbound calls professionally, providing information and redirecting calls as needed.
Create and prepare reports as required, utilizing strong writing skills.
Monitor customer accounts and take appropriate action as needed.
Utilize CRM, Concur, About Time, and other relevant software to effectively manage tasks and records. Requirements - Demonstrated proficiency in Concur, CRM, and About Time software applications.
Solid understanding and experience with budget processes in a local government @context.
Proven ability in calendar management using tools such as Google Calendar.
Excellent communication skills, both verbal and written.
Experience with coordinating and facilitating conference calls.
Ability to handle answering inbound calls and managing a multi-line phone system in a detail oriented manner.
Expertise in the use of telephone answering systems.
Demonstrated ability to maintain and manage multiple calendars effectively.
Experience in arranging, booking, coordinating, and handling travel arrangements.
Ability to create detailed and accurate reports as needed. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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