Administrative Assistant 1
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Administrative Assistant 1
Salary
$42,057.60 - $61,817.60 Annually
Location
Des Moines - 50319 - Polk County, IA
Job Type
Full-time
Job Number
25-02781
Agency
005 Department of Administrative Services
Opening Date
04/01/2025
Closing Date
4/13/2025 11:59 PM Central
LinkedIn Tag
LI-POST
Point of Contact
Stella Sussex at stella.sussex@iowa.gov
Description
Benefits
Questions
Job Description
Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.
Join Our Team as an Administrative Assistant - Be a Vital Part of Our Print Services Enterprise!
Are you a detail-oriented, proactive professional with a passion for organization, customer service, and problem-solving? TheDepartment of Administrative Services (DAS)- Print Services Enterprise is looking for anAdministrative Assistant to support our dynamic team. If you thrive in a fast-paced environment, enjoy collaborating with others, and take pride in delivering top-tier service, we want to hear from you!
What You'll Do:
As anAdministrative Assistant 1, you'll be an essential part of our operations, ensuring smooth workflow and top-notch customer service. Your responsibilities will include:
Operational & Administrative Support:
Advise and assist the DAS Print Manager on workflow efficiencies, program initiatives, and process improvements.
Help streamline work controls, operating procedures, and delegation of tasks.
Monitor progress, analyze data, and contribute to achieving department goals.
Organize customer appreciation events and represent management at daily production meetings.
Order Processing & Workflow Management:
Accurately record and track incoming orders, ensuring smooth processing.
Liaise with agencies to clarify orders and provide guidance on print options.
Assist customers in selecting the right materials and formats for their projects.
Manage print supply inventory and make strategic decisions on in-house vs. outsourced production.
Oversee theDigital Storefront and Print Smith software for order entry, production tracking, and billing.
Customer Service & Relationship Building:
Act as a first point of contact for print inquiries-via phone, email, and in person.
Provide expert guidance on print jobs, materials, and production timelines.
Solve problems efficiently, ensuring customers receive quality service and products.
Research and communicate job status updates to customers while handling concerns professionally.
Offer feedback to management on customer needs and service enhancements.
Additional Responsibilities:
Stay informed on DAS Print policies and copyright regulations.
Attend training and development meetings to enhance skills and expertise.
Assist with inventory management and provide backup support to other print staff.
Handle confidential information, requiring aFederal background check.
Work Schedule & Perks:
Monday - Friday | 7:00 A.M. - 3:30 P.M.
Be part of a collaborative team that values innovation and customer satisfaction.
Make an impact in a role where your organizational and problem-solving skills shine.
At the State of Iowa, we are committed to your well-being. As a valued team member, you'll enjoy a comprehensive benefits package that includes:
Paid Time Off:Enjoy vacation, paid holidays, and sick leave with no limits on sick leave accrual.
Great Benefits:Excellent Health, Dental, and Vision Insurance Options.
Retirement Plan:IPERS Retirement package and an option for a deferred compensation plan.
Flexibility:Flexible Spending Accounts (medical and dependent care).
Life Insurance:Free Life Insurance.
Support:Employee Assistance Programs and Employee Discount Programs
To learn more about the benefits of working with the State of Iowa, visit ourbenefits webpage. (https://iowa.attract.neogov.com/recruitment/p/benefits)
Explore the Distinctive Culture of DAS: Why Choose Us?
Are you ready to uncover the unique qualities that make the Department of Administrative Services (DAS) an exceptional workplace? Dive into ourrecruitment page (https://iowa.attract.neogov.com/recruitment/p/department-of-administrative-services) to explore what sets DAS apart, join our Talent Network for the latest job opportunities, discover the outstanding benefits offered by the state, and receive personalized support to navigate the State's hiring process. We're excited to welcome you aboard and see how your talents can contribute to the success of our team!
If you're ready to take your administrative career to the next level in a role that keeps you engaged, challenged, and valued-apply today!
Selectives
163 Print Operations:
6 months experience in the display or printing of computerized reports.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
Graduation from an accredited four-year college or university with a bachelor's degree in any field.
A total of four years of education (as described in number one) and/or full-time experience in accounting, secretarial, or office support work collecting, compiling, reporting, examining and/or editing numerical data; coding and qualifying people for benefits, licenses, or other transactions; preparing and keeping budgetary accounts and projections; organizing and implementing office support operations; advising on procedural processes; or other work that provided direct support and exposure to substantive agency programs, where one year of full-time experience is equal to 30 semester hours of education.
Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Secretary 2, Clerk Specialist, Public Service Supervisor, Accounting Technician (any level), Purchasing Assistant, or Human Resources Technical Assistant
For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class\and\pay/JobClassDescriptions/AdministrativeAssistant1-00708-90708.pdf) .
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability?
Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated with a Bachelor's Degree from an accredited college/university?
Yes
No
04
How many years do you have of a combination of full-time work experience in accounting, secretarial or office support work involving: collecting, compiling, reporting, examining and/or editing numerical data; coding/qualifying persons for benefits, licenses or other transactions; preparing/keeping budgetary accounts and projections; organizing/implementing office support operations; advising on procedural processes; or other work which provided direct support/exposure to substantive agency programs AND/OR post high school education? 30 semester hours of course work equals one year of experience.
I do not have any of the combined education and/or experience
Less than two years of the combined education and/or experience
Two years to less than four years of the combined education and/or experience
Four years or more of the combined education and/or experience
05
Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the classification of Secretary 2, Clerk Specialist, Public Service Supervisor, Accounting Technician (any level), Purchasing Assistant or Human Resources Technical Assistant for the State of Iowa?
I am not a State of Iowa employee
Less than 12 months of the required experience
12 months or more of the required experience
06
Does your application demonstrate that you have 6 months experience in the display or printing of computerized reports?
Yes
No
Required Question
Employer
State of Iowa
Agency
005 Department of Administrative Services
Address
Hoover State Office Building
1305 E Walnut St
Des Moines, Iowa, 50319
Website
https://das.iowa.gov
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