What is the Texas Facilities Commission (TFC):

The Texas Facilities Commission (TFC) builds, supports, maintains, and manages over 28 million square feet of state-owned and leased facilities that house over 62,000 state employees in over 100 state agencies, all working in the service of the citizens of Texas. TFC oversees a varied property portfolio of office space, storage, warehouses, parking garages, and grounds of buildings across 283 cities and towns in Texas. Our team provides and contracts for the design and construction, property management, landscaping and custodial services, recycling and waste management services, building climate and energy automation, and the fire and security services required to keep State agencies working for our constituents.

Top Benefits for working for the Texas Facilities Commission (TFC):

Group Benefit Plan (GBP) HealthSelect of Texas insurance-paid at 100% for full-time employees, 50% for dependents

$5,000.00 Basic Term Life and Accidental Death and Dismemberment

Optional Term Life Insurance

State of Texas Retirement Plan

Texasaver 401(k) Plan

Dental insurance plans

State of Texas Vision insurance plan

Short-term and/or long-term disability coverage

TexFlex flexible spending account (FSA)

Employee Assistance Program

Generous paid holidays, vacation, and sick days

JOB SUMMARY:

Performs complex (journey-level) administrative support or technical program assistance work.

Work involves assisting in the scheduling and dispatching of emergency and routine

maintenance calls in State owned facilities. Duties include using telephone and computer to

transmit assignments. Data entry of invoices and work orders. Works under general supervision

with moderate latitude for the use of initiative.

ESSENTIAL FUNCTIONS:

Provides assistance answering and dispatching service calls.

Provides support services to all programs within the division.

Process invoices in DocuSign, Invoice Manager, and CAPPS, and enter into the work order system.

Creates, distributes, opens, and closes work orders.

Develops, coordinates, and maintains record keeping and filing system.

Assists in researching invoices and purchase order issues.

Provides support services to all programs within the division.

Enters procurement card transactions into the Citibank database and reconciles monthly.

Process On-Call and Payroll reports for Human Resources.

Maintain FMO Shutdown calendar. Review training material for accuracy.

Maintains confidentiality in the handling of sensitive information.

May supervise the work of others.

Performs related work as assigned.

MINIMUM QUALIFICATIONS:

Graduation from a standard senior high school or completion of GED.

Three (3) years experience in administrative support work.

College education in business administration or technical training in office administrative support or a related field may be substituted for experience on a year-for-year basis.

Must possess the ability to attest to and maintain the security or integrity of the states critical infrastructure requirement to be considered for hire and to maintain employment.

KNOWLEDGE, SKILLS and ABILITIES:

Knowledge of office practices and administrative procedures.

Skill in the use of standard office equipment.

Skill in the use of a personal computer and applicable programs, applications, and systems.

Ability to perform data entry and retrieval.

Ability to use cellular phone.

Ability to multi-task.

Ability to remain calm and effective under heavy workload and emergency situations.

Ability to provide exceptional customer service.

Ability to maintain effective working relationships with peers, agency personnel, tenants, and the general public.

Ability to communicate effectively, both orally and in writing.

PHYSICAL REQUIREMENTS AND/OR WORKING CONDITIONS:

This classification functions in a standard officeenvironment. The position holder must be able to work effectively with people under varying conditions, must be able to work extended periods at a computer, and must be able to work longer than eight hours in a workday as necessary. Physical requirements also include the ability to move items up to 30 lbs., bend, stoop and perform tasks requiring fine motor skills and coordination.

TEXAS FACILITIES COMMISSION

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