Company Overview:We are a well-established insurance agency committed to providing exceptional service to our clients. We are looking for a motivated and reliable individual to join our team as a Customer Service Representative.

Position Overview:As a Customer Service Representative, you will be responsible for assisting our customers with a variety of services related to their insurance policies. Your duties will include taking payments, answering phones, and handling mail. This is an entry-level position, and no experience is required. We are willing to provide training and support for the right candidate, including the opportunity to obtain an insurance license.

Key Responsibilities:

Answering incoming customer calls and addressing inquiries related to insurance policies

Taking payments and processing transactions

Mailing documents to clients as needed

Providing high-quality customer service with professionalism and accuracy

Assisting with other administrative tasks as required

Eventually obtaining your insurance license with company-provided training

Qualifications:

Must be bilingual in Spanish and English (written and verbal)

No prior experience required - we will train you

Strong communication skills, both on the phone and in writing

Excellent organizational and multitasking abilities

Friendly and professional demeanor

Ability to work well in a team environment

Schedule:

Monday - Friday: 8:30 AM - 5:30 PM

Most Saturdays: 9:00 AM - 1:00 PM

Benefits:

Paid training

Opportunity to obtain an insurance license

Friendly and supportive work environment

If you are looking for a career in customer service within the insurance industry and are excited about the opportunity to learn and grow, we encourage you to apply!

How to Apply:Please send your resume and a brief cover letter explaining your interest in the position to paulgonzalesins@att.net. We look forward to hearing from you!

PAUL GONZALES INSURANCE AGENCY

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Customer Service Representative (Insurance Company)