General Information

Job Title: Clinical Administrative Assistant

Contact: Human Resources, (907)228-9316

Date Posted: 03/24/2025

Location: Nursing

Compensation and Hours

Minimum Salary: $21.22/Hour

Maximum Salary: $31.83/Hour

Type of Job: Full Time

Hours per Week: 40

Benefits: None

Anticipated Job Duration: Year Round

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Job Description

Indian Preference in hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws.

Purpose

Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer's expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various @types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Job Summary

Incumbent will provide direct and indirect administrative support to the Medical and Nursing Departments. Assists with meeting preparation, record retention, travel arrangements, appointment / meeting schedule and responsible to ensure the efficiency of the unit while supporting a team working environment. Serves as a key member of the on-site credentialing team.

Job Duties & Responsibilities

Prepare, proof, and edit documents, correspondence, spreadsheets, and reports as directed ensuring accuracy and meeting all established deadlines.

Serve as office lead to include responsibility for office supplies, office equipment maintenance, sort/direct mail, and maintain an accurate calendar.

Prepare, coordinate, organize meetings as required to include room reservations, notification to members, and distribution of meeting materials and the completion of minutes.

Completes travel arrangements including air transport, car rental, lodging, workshop fee payment, and calculates per diem. Provides travel summary with per diem check one work day prior to departure.

Maintains historical reference material by designing a file system, controlling correspondence and defining procedures for retention, protection, retrieval, transfer, and disposal of records.

Complete monthly credit card reconciliation for Medical/Nursing staff members, creates purchase order requisitions as needed and codes invoices received for payment.

Welcomes and provides information to visitors, vendors, and tribal members either in person, phone, or social media.

Receives telephone calls for Medical/Nursing from patients and visitors. Screens call for nature of contact and responds to questions or direct the patient/visitor to the appropriate department or employee. Prioritized all incoming calls and immediately refers them to the appropriate personnel as needed.

Attends and participates in appropriate administrative committee meetings. Teamwork's with administrative staff in preparation, participation, and closure of public meetings.

Other related duties as assigned

Minimum Qualifications (Education & Experience)

Highschool Diploma or equivalent.

Two (2) years' experience in administrative/clerical field - with motivation for professional and career advancement.

A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis.

Proof of valid driver's license with acceptable driving record.

Preferred Qualifications (Education & Experience)

Two (2) years of college or business school that provides knowledge, skills, and abilities required for this position.

Experience in community clinic preferred and a strong commitment to multi-disciplinary teamwork.

Necessary Knowledge, Skills, and Abilities

Knowledge of accounting versed in office and reception protocols.

Skilled in office organization in minor to medium complexity tasks.

Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations.

Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.

Skills in operating personal computers using a variety of computer software.

Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.

Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.).

Ability to learn and apply program/agency operating policies and procedures.

Ability to manage multiple priorities and tasks concurrently and meet deadlines.

Ability to work independently as well as with teams.

KIC Competencies

Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.

Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.

Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers.

Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing.

Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.

Working Conditions

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average.

Conditions of Hire

May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC's company insurance.

KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for-cause drug and alcohol screening to be eligible for and maintain employment.

KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs.

This Job Description describes the essential duties and qualifications. It is not an exhaustive statement of all the job duties, responsibilities, or qualifications; management has the exclusive right to alter or add to this job description at any time without notice. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional related duties as assigned.

Required Job Qualifications

Can you pass a drug test?
Are you 18 or older?

02.(a). Education - Do you have a GED or High School diploma
Do you have a pending charge or past conviction for DWI/DUI?
Do you have any pending charge(s) or past conviction(s) for possession of a controlled substance?
Has your driver's license, permit, or privilege ever been suspended or revoked?

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