Job Description

The Food Service Director is a management position responsible for developing and executing dining solutions to meet patients/residents needs and tastes.

Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
Ensure food services appropriately connects to the Executional Framework
Coach employees by creating a shared understanding about what needs to be achieved and how to execute
Reward and recognize employees
Ensure safety and sanitation standards in all operations

Client Relationship

Identify client needs and effectively communicate operational progress

Financial Performance

Adopt Ditmas Park process and systems
Build revenue and manage budget, including cost controls regarding food, beverage and labor
Ensure the completion and maintenance of P&L statements
Achieve food and labor targets
Manage resources to ensure quality and cost control within budgetary guidelines

Productivity

Implement and maintain Ditmas Park agenda for both labor and food initiatives
Create value through efficient operations, appropriate cost controls and profit management
Full compliance with Operational Excellence fundamentals, including food and labor!
Direct and oversee operations related to production, distribution and food service

Compliance

Maintain a safe and healthy environment for clients, customers and employees
Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Key Responsibilities

Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
Develops operational component forecasts and can explain variances. Responsible for components accounting functions.
Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
Recruits, hires, develops and retains front line team.
Conducts period inventory
Maintains records to comply with Ditmas Park, government and accrediting agency standards
Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
May participate in sales process and negotiation of contracts
Looks for opportunities to implement new products and services which support sales growth and client retention

Additional Responsibilities

Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

Requires at least 2 years of experiencein the position of a director of food and nutrition services
Completed a minimum course of study in food safety that includes topics integral to managing dietary operations (such as, but not limited to: foodborne illness, sanitation procedures, food purchasing/receiving, etc.)
Requires a bachelor’s degree or equivalent experience
Strong communication skills
Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.

Ditmas Park Nursing & Rehab

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