Collections Coordinator

Who are we looking for?

Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our Collections Coordinator in the Credit to Cash Department. The Credit to Cash Department is the team that is responsible for all aspects of Billing, Collections and Accounts Receivable. As a key member of our department, you will provide clerical and administrative services to ensure efficient, timely and accurate processing of accounts. You'll interact regularly with the companies franchisees, attorneys, and other members of the Credit to Cash department.

We invite you to apply today for our Collections Coordinator role today and #MakeItYourChoice.

Your Responsibilities

Handle collections escalations by drafting and assembling legal documents such as 'Notices of Default'

Compiles and prepares reports regarding default cases and, in doing so, coordinates with Manager, Collections

Collaborate with Legal department relating to collection inquiries and reporting

Prepare daily reports for Credit to Cash Department

Monitors, responds and delegates department tickets and emails.

Follows 'Recovery' process to ensure that settlements billed, and payments applied accurately

Provides backup support to the litigation team for write offs

Assist with general collections duties as needed

Your Experience, Skills & Competencies

High School Diploma or Associates Degree

Proficient in Microsoft Outlook, Excel, PowerPoint and Word

Must be able to work independently and prioritize work.

Excellent organizational and time management skills.

Ability to write and communicate effectively, tactfully, and professionally with employees, clients, and attorneys.

Your Team

This is an individual contributor role that will report to the Manager, Collections You will have 6 peer teammates and collaborate with cross-functional departments on a regular basis.

Your Work Location

As our Collections Coordinator you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we're located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.

Salary Range

The salary range for this position is 56,000 annually.

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your well-being goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverage

Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance

Financial benefits for retirement and health savings

Employee recognition programs

Discounts at Choice Hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper midscale, midscale, extended-stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the underdog, the dreamer, the entrepreneur - because that's who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.

Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.

Choice Hotels

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Collections Coordinator