We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

What You'll Do

As an Account Manager, you’ll develop sales strategies and close business to achieve sales quotas and goals. You’ll be responsible for managing and supporting client needs, including account expansion, upselling, solving problems, identifying risk, and maintaining a large client base within an assigned territory. This position will be responsible for the territory of Connecticut, New Hampshire, and Maine.

WHERE YOU’LL WORK

This position offers the flexibility of remote work with expectations that you’ll live within the Northeast territory. Travel required.

How You’ll Spend Your Time

Present, sell and close business while addressing client objectives and pain points and proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectations
Build strategic road maps to drive positive outcomes and solutions to meet client needs
Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers
Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking
Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities
Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.
Provide exceptional customer collaboration and guidance, collect implementation details
Develop and report on sales activity, forecasts, and market dynamics to management
Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities
Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable

What You'll Need

Bachelor’s degree
3+ years of sales account management experience within industry
Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions
Adept written communication for sales documentation
Ability to build trust and maintain regular contact for upsell/cross-sell opportunities
Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making
Up to 50% of travel expected or as required for client success

Benefits

Flexible and generous paid time off
Competitive medical, dental, vision and life insurance
401(k) employer matching program
Parental leave
Wellness resources
Charitable matching program
Hybrid work
On-site workout facilities (Leawood, Gilbert, Burlington)
Community outreach groups
Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

Ascend Learning

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