Position Function:

Provides comprehensive administrative support to the Residential Program Director, ensuring smooth daily operations and efficient coordination of tasks. This role requires exceptional organizational skills, discretion in handling confidential client and employee information, and the ability to manage multiple priorities effectively. The administrative assistant must be proactive, detail-oriented, and able to anticipate needs while maintaining a high level of professionalism.

Requirements:

Education Requirements:High school diploma or equivalent. Associate or bachelors degree preferred.

Experience/Skill Requirements:Minimum 2 years of administrative support experience

Working Conditions:

Working conditions may include exposure to confidential information, sitting for long periods of time at computer, receiving and returning phone calls, filing, lifting up to 20 pounds, walking between buildings, and driving to other office locations.

Exposure to Confidential Information:

Maintain confidentiality, and follow policies related to personnel and client records

Key Expectations/Responsibilities:

Administrative Support

Manage the Residential Program Directors calendar, scheduling meetings, appointments, and travel.

Prepare and organize documents, reports, and presentations for internal and external use.

Draft, proofread, and edit correspondence, memos, and other written materials.

Maintain accurate records and filing systems, ensuring compliance with confidentiality requirements.

Log and track the Directors mileage and expense receipts, ensuring accurate and timely documentation.

Handle confidential and sensitive information related to clients and employees with the highest level of discretion.

Operational Coordination

Serve as the primary point of contact between the Director and internal/external stakeholders.

Track deadlines, follow up on key action items, and help manage ongoing projects.

Support the Director in organizing priorities, ensuring efficiency in daily operations.

Assist in developing and maintaining effective administrative processes.

Support leadership in organizing and gathering client data through the electronic client portal, Evolv.

Communication and Team Support

Screen and prioritize incoming emails, phone calls, and requests.

Facilitate communication between the Residential Program Director and staff.

Prepare meeting agendas, take detailed notes, and distribute action items post-meeting.

Support in organizing team events, training sessions, and special projects.

Responsible for ordering supplies, as needed.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

Requirements

::: {bind="html: Job.Requirements"} Education Requirements:High school diploma or equivalent. Associate or bachelors degree preferred.

Experience/Skill Requirements:Minimum 2 years of administrative support experience :::

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